If the unit is under warranty repair services under the manufacturer's warranty will be free of charge. They will be happy to assist you immediately. (4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you. (3) Once completed click the 'Show Options' icon on the bottom right. (2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information. Open a File Explorer window to browse the files and folders on your computer. Next, enter your HP model number on the right. (1) Once the support page opens please select the country in which you're located. HP Technical Support can be reached by clicking on the following link: I'm the Riddle_Decipher & I'm at your service.Ĭonsidering, one of the keys aren't aligned as it should be, it's possible the keyboard was purchased from another region other than the US or UK, however, if it is within these regions and yet have a key aligned incorrectly, I recommend you Contact HP so that they may set up a repair/replacement service to get this rectified: Alternately, pressing both the fn + f8 keys minimizes and maximizes a web. For example, pressing f8 lowers the sound as printed on the key. Enabled: Does not require pressing fn to use the actions printed on the function keys. Press the up or down arrow key to select one of the options. Chinese looks like you were interacting with but he is out for the day & I'll be glad to help you out, Change the action key setting from the BIOS Setup Utility. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Let me know if those steps worked for you. If the issue persists I recommend trying with a different keyboard. The function key (fn) option can be reset at any time. Press the f10 key to save the selection and restart the computer. Alternatively, pressing and holding fn + f11 will minimize and maximize a web browser if open. The action keys may vary depending on the model of notebook.Įnabled: Requires pressing only one of the f1 through f12 keys to use the action as indicated on the action key.įor example, on some computer models, if the Action Keys Mode is Enabled, pressing f11 will mute the sound as indicated on the action key. Alternatively, pressing and holding the fn + f11 keys will mute the sound. The Fn (function) key cannot be remapped (in most cases). Click the + button, then set the key and map it. Win + L and Ctrl + Alt + Del cannot be remapped as they are reserved by the Windows OS.
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